Frequently Asked Questions
Everything you need to know about your NOHOW experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a return shipping label.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific product dimensions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.
Can I modify or cancel my order?
To ensure fast delivery, we process orders immediately. You can modify or cancel an order within 1 hour of placement by contacting our support team.
Are your materials sustainably sourced?
NOHOW is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our latest collections to reduce our environmental footprint.